SGT
We invite you to take a tour of our website, learn more about our company, and meet our team empowering San Gabriel Transit (SGT) to provide the absolute highest level of service and professionalism for its clients..
200
Access Vehicles
500
Independent Drivers
1953
Founded In
Who we are
Who We Are
We offer a full range of paratransit and non-emergency medical transportation services including transportation planning, assistance and reservations throughout Southern California.
Services
Our Services
Paratransit
Paratransit
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Callcenter Operations
Callcenter Operations
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Dispatch Operations
Dispatch Operations
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Fleet Management
Fleet Management
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Why Choose
Why Choose San Gabriel Transit?
Training
At SGT, we understand that the needs of the passengers vary based on the community they reside in. Also, the operating guidelines are not the same everywhere. Thus, we provide targeted training to our operators and equip them with the right skill sets required when catering to the passengers’ needs.
Efficient & Productive
Offering efficient transport services to special needs individuals and the elderly population is the primary goal of SGT. To keep the productivity and efficiency of our services at an all-time high, we keep innovating creative solutions like deviating route in less populous areas, active dispatching, and vehicle utilization when the activity is low.
Administration & Oversight
At SGT, we understand that the needs of the passengers vary based on the community they reside in. Also, the operating guidelines are not the same everywhere. Thus, we provide targeted training to our operators and equip them with the right skill sets required when catering to the passengers’ needs.
Technology
Our operators and team members have a sound understanding of the technologies and software used in the industry and know how to make the most out of it. Being in the paratransit industry for long, we have the expertise of operating some of the major platforms.
Vehicle Maintenance
We give equal importance to keeping the assets of our clients in working condition at all times. Thus, we follow OEM standards to maintain the vehicles.
Call Centers
To offer ease to our passengers and clients when making a reservation, we have a well-managed customer support center.
Paratransit Technology
Paratransit Technology
Technology Ensures Better Passenger Experience
At San Gabriel Transit, we are committed to offering comfortable and hassle-free travel experience.
As the leading paratransit service operation in Southern California, we constantly strive to incorporate state-of-the-art technologies to offer reliable and on-time transit.
As the leading paratransit service operation in Southern California, we constantly strive to incorporate state-of-the-art technologies to offer reliable and on-time transit.
Dispatching
We follow the 5M risk management model to ensure the safety of our passengers and operators.
Our dispatchers are equipped with proactive tools and tracking devices to keep themselves updated with traffic conditions in real-time. This enables them to take appropriate steps to
Our dispatchers are equipped with proactive tools and tracking devices to keep themselves updated with traffic conditions in real-time. This enables them to take appropriate steps to
Reservations
With us, riders have the choice to choose from the pre-decided pick-up schedule.
This cuts down the hassle of pre-booking the ride and enables demand balancing and improves productivity.
This cuts down the hassle of pre-booking the ride and enables demand balancing and improves productivity.
Mobile Driver Assistant
Every vehicle and taxi at San Gabriel Transit is fitted with in-build tablets that offer operators instructions and alters.
It helps us minimize errors and optimize productivity and accuracy.
It helps us minimize errors and optimize productivity and accuracy.
Customer Self-Servicing
At San Gabriel Transit, we are committed to offering comfortable and hassle-free travel experience.
As the leading paratransit service operation in Southern California, we constantly strive to incorporate state-of-the-art technologies to offer reliable and on-time transit.
As the leading paratransit service operation in Southern California, we constantly strive to incorporate state-of-the-art technologies to offer reliable and on-time transit.
Scheduling
At San Gabriel Transit, we minimize unit costs by optimizing the routes, utilizing taxis and other resources during low demand, and undertaking productive runs.
Operations Monitoring
To monitor the daily operations of our staff and supervise them, SGT has an operations monitoring console.
The console provides the live status of the daily performance of the team
The console provides the live status of the daily performance of the team
Excellence in Operations
At San Gabriel Transit, we prioritize passenger safety and quality commute experience.
For clients with tight budgets, we strategically devise routes and optimize asset utility to ensure efficiency and productivity.
For clients with tight budgets, we strategically devise routes and optimize asset utility to ensure efficiency and productivity.
Testimonials
Customer Feedback
Awesome service. Just for handicap people. Keep in mind: "non-emergency service". Regular doctor appointments, visiting friends, going to the mall, etc.
Antranik Y.
Amazing staff and drivers. Thank you so much for your continuous service in our community.
Jennifer G.
Scheduling rides for my grandmother is so easy and fast with SGT. Their call center agents are super courteous and helpful.
Mike H.
Safety First
Safety First
At San Gabriel Transit, we are dedicated to offering passengers a safe and stress-free commute experience. To ensure we fulfill our commitment, we train our operators and drivers in every aspect of paratransit operations. The approach helps our operators cater to the needs of special needs and elderly passengers the best.We train our team with wheelchair securements, ensuring the safety of passengers, and proper usage of lifts and ramps. This has helped us earn customers’ trust and deliver a gratifying passenger experience.
Get In Touch With Us
We are available 24/7 by e-mail and phone.You can also ask a question about our services through our contact form.
